Product Quality Guarantee

Our Product Quality Guarantee

At Outdoor Natures, your satisfaction is our top priority. That’s why we proudly offer a product quality guarantee on every item we sell.

All products are backed by a manufacturer’s warranty. For details specific to your item, please contact us directly and we’ll be happy to provide more information.

What If My Item Arrives Damaged?

When your order is delivered, please inspect the packaging carefully.
If you see any signs of damage—even just to the outer box—make a note of it when signing the delivery receipt.
If you can’t inspect the contents right away, we recommend writing “suspect damage” on the receipt.

If your item does arrive damaged:

1. Take clear photos of the damage

2. Email them to Support@outdoornatures.com

3. We’ll arrange a replacement or refund within 1 business day